Help from Afar!
I happen to work in the main office of our company, but we do have a number of satellite offices as well. One of the problems we encountered was that these satellite offices did not always set up their computers correctly. There were times when we had to call a technician to go out and fix the problem. That was costly and resulted in a lot of down time. We were looking for a way to eliminate that problem.
One of our techs suggested that we employ a service that will provide for remote control software. We took his advice and purchased a program from proxynet.com. This software allows us to control another computer no matter where it was. It’s a great technique that gives us the ability to remote into a computer and attempt to fix the problem. Many times, our offices will download software that is not compatible with ours. We now can remote in and uninstall the offending program and the problem will be solved.
One of the best aspects of this particular product is that it is very secure. We sometimes have sensitive material that we do not want to get out. With their 256-bit encryption that happens to be the highest in its class, we are confident that security will be maintained. Since we have started to use this service, we have saved a lot of time and money. Our satellites are happy they do not have to deal with complicated computer problems. Our staff can now take good care of them!